FAQ

We are a Melbourne-based skincare brand all about keeping things simple and effective. We create easy, fuss-free products that are safe for sensitive skin, so you can feel good about your routine without the extra hassle.

All of our products are developed and tested in Melbourne, Australia, using both local and internationally sourced ingredients.

We only test on the willing human kind.

Yes! All our products are vegan.

Yes! All our products are gluten-free.

Spend $50 or more and you’ll get free standard shipping.

$50 or less?  Standard shipping is via Australia Post and charged at a flat rate of $8.00 AUD, with an estimated delivery timeframe of 2 to 5 business days.

Tracking will be provided for all orders, you will be sent
an email once your order is dispatched.

Any item can be refunded if it is returned within 30 days of
purchase. To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging. Shipping
costs are non-refundable.

To request a refund, please contact us at info@bearminimum.com.au.